Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2025
Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Account credentials and preferences
Usage Information
- Website usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Purchase history and preferences
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and important notices
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze website usage to enhance user experience
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Trusted third parties who assist with payment processing, shipping, and website analytics
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or that of our users
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing through certified providers
- Regular security assessments and updates
- Access controls and employee training
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the following rights:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Complaint: Lodge a complaint about our handling of your personal information
To exercise these rights, please contact us using the information provided below.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Phone
+61 432 708 515
murad@mkelectricalsupplies.com
Address
2/591 Withers Rd, Rouse Hill NSW 2155
Privacy Complaints: If you believe we have breached your privacy, you can lodge a complaint with us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.