Frequently Asked Questions
What products do you offer?
We offer a wide range of electrical supplies and lighting products, including cables, switches, outlets, light fixtures, and tools for residential and commercial use.
How can I place an order?
You can place an order directly through our website by browsing our products, adding items to your cart, and proceeding to checkout. It’s fast, simple, and secure.
Do you offer bulk or wholesale pricing?
Yes! We offer competitive pricing for bulk orders. If you’re a business or contractor, please visit our wholesale page or contact us directly to request a custom quote.
Can I track my order?
Yes, once your order is processed and shipped, you will receive a tracking number via email to track your delivery online.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers for larger orders.
How long does delivery take?
Delivery times depend on your location. Orders are typically processed and shipped within 1-2 business days. Domestic delivery usually takes between 3-7 business days.
Can I return or exchange my purchase?
Yes, we offer a hassle-free 30-day return and exchange policy. For full details on how to initiate a return or exchange, please visit our Return/Refund Policy page.
Do you offer international shipping?
At the moment, we primarily ship within Australia. For international inquiries, please contact us for more information on shipping options
How do I create an account?
Creating an account is easy! Simply click on the “Sign Up” button on our website, enter your details, and you’ll be able to track your orders, save your information, and access special offers.
How can I contact customer support?
We have dedicated online customer support ready to assist you with any questions or issues.
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Contact Information
- +61 000 000 000
- demo@gmail.com
- Sydney, NSW